Why Accessibility Drives Innovation
These insights, rapidly compiled from our proprietary database of real user feedback, highlight key accessibility opportunities. We've identified critical gaps and potential wins that can unlock a more inclusive and user-friendly experience for everyone.
Google Accessibility Insights
- TalkBack Responsiveness: Users crave a more fluid TalkBack response.
- Braille Keyboard Consistency: Inconsistency in Braille keyboard support within Google Docs is a barrier.
- TTS Voice Customization: Demand for personalized TTS voices goes beyond preference.
"It's like wading through molasses! TalkBack needs to keep up." — Devin P.
"The Braille keyboard disconnects make it impossible to rely on Google Docs." — Alex M.
How P3 Can Help:
- Rapid, large-scale user testing to optimize TalkBack.
- In-depth user interviews to understand Braille keyboard usage.
- Collaborative design sprints to prototype and test new TTS options.
Contact us for a full report with detailed findings and actionable recommendations.
TikTok Accessibility Insights
- Navigation Inconsistencies: VoiceOver/TalkBack users experience a disjointed experience.
- Unlabeled UI Elements: Missing/unclear labels on buttons are a major roadblock.
- Engagement Potential: Users *want* to create content, but barriers exist.
"I *want* to be part of TikTok, but it feels like I'm constantly hitting walls." — Joseph H.
"It's so frustrating when I can't tell what a button does." — Maria K.
How P3 Can Help:
- Real-time user observation studies to identify unlabeled elements.
- User-centered design workshops to co-create a better navigation flow.
- Iterative testing with diverse user groups.
Contact us for a full report with detailed findings and actionable recommendations.
Amazon Accessibility Insights
- Checkout Challenges: The cart/checkout process is a hurdle for screen reader users.
- Kindle TTS Reading: Inconsistent TTS reading on Kindle for Android disrupts flow.
- Amazon Music Navigation: Unlabeled elements in navigation make it difficult to use.
"The checkout process feels like an obstacle course." — Sandra S.
"The Kindle app's TTS issues are making it hard to enjoy my books." — Robert L.
How P3 Can Help:
- Usability testing with disabled users to address checkout pain points.
- Targeted research on Kindle's TTS and Amazon Music's navigation.
- Expert recommendations for enhancing usability and accessibility.
Contact us for a full report with detailed findings and actionable recommendations.
Disney+ Accessibility Insights
- Audio Description & Subtitles: Users call for easier access to these options.
- Intuitive Navigation: Screen reader users find navigation menus challenging.
- Theme Park App Consistency: Lack of consistent features creates a fragmented experience.
"I want to enjoy Disney+ fully, but finding audio descriptions feels like a treasure hunt." — Dave G.
"Navigating the app with my screen reader shouldn't feel like solving a puzzle." — Linda R.
How P3 Can Help:
- Comprehensive accessibility testing across all Disney+ platforms.
- User-centered design workshops to co-create a better navigation experience.
- Expert recommendations for optimizing audio description and subtitle settings.
Contact us for a full report with detailed findings and actionable recommendations.
Visa Accessibility Insights
- 2FA and Captcha Barriers: These create roadblocks for users with visual impairments.
- Payment Form Labeling: Poorly labeled forms hinder assistive technology users.
- Transaction Clarity: Users express frustration with lack of clear guidance.
"Getting stuck on Visa's 2FA is a regular occurrence." — Mark T.
"The Captchas on Visa's site are practically impossible for me to solve." — Emily S.
How P3 Can Help:
- User testing of authentication and payment processes.
- Actionable recommendations for improving labeling and instructions.
- Expert guidance on implementing alternative, accessible methods.
Contact us for a full report with detailed findings and actionable recommendations.
Warner Bros Discovery Accessibility Insights
- Audio Description Inconsistency: Inconsistent application across streaming apps.
- Gaming Interface Support: Lack of screen reader support in games like Mortal Kombat Mobile.
- Multimedia Navigation Challenges: Difficulties for visually impaired users.
"It's hit or miss whether a show on Max will have audio descriptions." — Devin P.
"I'd love to play Mortal Kombat Mobile, but it's not accessible." — Olivia W.
How P3 Can Help:
- Targeted user testing of streaming and gaming interfaces.
- In-depth reports highlighting specific accessibility gaps.
- Collaborative design workshops to develop better interfaces.
Contact us for a full report with detailed findings and actionable recommendations.
LinkedIn Accessibility Insights
- Dynamic Content Challenges: Updates and pop-ups confuse screen reader users.
- Job Application Barriers: Unlabeled fields and complex forms are obstacles.
- Streamlined Experience: Users seek a more accessible networking experience.
"The constant updates and pop-ups on LinkedIn make it difficult to focus." — Samantha L.
"Applying for jobs on LinkedIn is a nightmare. The forms are often inaccessible." — Chris D.
How P3 Can Help:
- Collaborative workshops to manage dynamic content accessibly.
- Thorough user testing of job application workflows.
- Ongoing consultation to ensure accessibility.
Contact us for a full report with detailed findings and actionable recommendations.
Coca-Cola Accessibility Insights
- ARIA Inconsistencies: Inconsistent ARIA attributes lead to unpredictable screen reader behavior.
- Keyboard Support: Some interactive elements lack sufficient keyboard support.
- Mobile App Enhancements: The app's accessibility could be improved.
"It's like the website is speaking a different language than my screen reader." — Aisha N.
"I rely on my keyboard to navigate, and parts of the site just don't respond." — Ben K.
How P3 Can Help:
- Comprehensive accessibility audit of website and app.
- Specific recommendations for improving screen reader compatibility.
- Expert guidance on developing a more inclusive experience.
Contact us for a full report with detailed findings and actionable recommendations.
HP Accessibility Insights
- Printer Setup Process: Challenges for users with visual impairments.
- HP Smart App Compatibility: Need for improved screen reader compatibility.
- Online Support Documentation: Difficult to navigate with assistive technologies.
"Setting up my new HP printer was a frustrating experience." - Laura G.
"The HP Smart app has potential, but it needs to be more screen reader friendly." - David M.
How P3 Can Help:
- End-to-end accessibility audit of the printer setup process.
- User-centered design workshops for a more accessible HP Smart app.
- Expert recommendations for improving online support documentation.
Contact us for a full report with detailed findings and actionable recommendations.
SHAWOOD (Sekisui House) Accessibility Insights
- Model Home Navigation: Traditional homes present barriers for mobility impairments.
- Virtual Tour Accessibility: Need for keyboard navigation and screen reader compatibility.
- Accessible Feature Information: Crucial for informed decision-making.
"It's disheartening to visit model homes not designed with accessibility in mind." - Emily C.
"Virtual tours could be a game-changer, but only if I can actually *use* them." - John R.
How P3 Can Help:
- Develop guidelines for designing accessible model homes.
- Create and test fully accessible virtual home tour experiences.
- Expert recommendations for providing accessible information.
Contact us for a full report with detailed findings and actionable recommendations.
Expedia Group Accessibility Insights
- Flight Booking Complexity: Can be overwhelming for users with cognitive disabilities.
- Screen Reader Challenges: Difficulties in search and filtering functions.
- Mobile App Usability: Challenges with small touch targets and complex navigation.
"The amount of information on Expedia's flight search is too much to handle." - Kevin S.
"Booking a flight with my screen reader on Expedia is a constant battle." - Maria L.
How P3 Can Help:
- User-centered design workshops to simplify the flight booking process.
- Comprehensive accessibility audit of website and app.
- Expert guidance on implementing accessibility best practices.
Contact us for a full report with detailed findings and actionable recommendations.
Discover Financial Services Accessibility Insights
- Online Banking Portal: Concerns about accessibility for visual impairments.
- Mobile App Challenges: Difficulties for users with motor impairments.
- Accessible Customer Service: Desire for options like live chat with screen reader support.
"I struggle to manage my account online because Discover's website isn't compatible." - Alice W.
"The small buttons and tight spacing in the Discover app make it difficult." - Tom F.
How P3 Can Help:
- Thorough accessibility audit of online portal and app.
- Recommendations for improving screen reader compatibility and navigation.
- Design and testing of accessible customer service options.
Contact us for a full report with detailed findings and actionable recommendations.
PBS Accessibility Insights
- Caption Customization: Users request more robust customization options.
- Caption and Transcript Availability: Consistent availability is crucial.
- Website Navigation: Difficulties using assistive technologies.
"I love PBS, but I need to be able to adjust the captions to make them readable." - Susan B.
"It's disappointing when I can't find captions or transcripts for a PBS show." - Daniel H.
How P3 Can Help:
- Expert recommendations for enhancing PBS's online video player.
- Development of a system for ensuring consistent availability of captions/transcripts.
- Thorough accessibility audit of PBS's website.
Contact us for a full report with detailed findings and actionable recommendations.
Snapchat Accessibility Insights
- Visual Nature: The visual and ephemeral nature presents challenges.
- Labeling and Navigation: Inconsistent labeling and navigation complicate use.
- Community Participation: Improving accessibility fosters greater participation.
"I feel left out of the Snapchat conversation. It's not designed for me." — Jordan K.
"Navigating with a screen reader is a constant exercise in frustration." — Taylor R.
How P3 Can Help:
- Large-scale user testing to identify pain points.
- Expert recommendations for improving labeling and navigation.
- Innovative design solutions for ephemeral content.
Contact us for a full report with detailed findings and actionable recommendations.
Snapchat Accessibility Insights
- Visual-Centric Design: Creates challenges for blind/low-vision users.
- Labeling and Navigation Inconsistencies: Difficult to interact with features.
- Inclusive Potential: Addressing barriers can unlock the platform for more users.
"I feel like I'm missing out on a whole world of connection because Snapchat is so visually focused." — Jordan K.
"Navigating the app with a screen reader is a constant struggle." — Taylor R.
How P3 Can Help:
- In-depth user research with blind/low-vision users.
- Expert recommendations for improving labeling and navigation.
- Collaborative design sprints to explore solutions for visual content.
Contact us for a full report with detailed findings and actionable recommendations.
Bacardi Accessibility Insights
- Color Contrast: Low contrast ratios create readability challenges.
- Keyboard Navigation and ARIA: Difficulties with carousels and forms.
- Content Clarity: Content could be presented more clearly.
"I have to strain my eyes to read some of the text on the Bacardi website." - Aisha N.
"Trying to navigate the website with just my keyboard is a frustrating experience." - Ben K.
How P3 Can Help:
- Comprehensive accessibility audit, focusing on color contrast and navigation.
- Prioritized recommendations for remediation, aligned with WCAG.
- Expert guidance on content strategy and information architecture.
Contact us for a full report with detailed findings and actionable recommendations.
Fabletics Accessibility Insights
- Heading Structure: Inconsistent headings disorient screen reader users.
- Alternative Text for Images: Some images lack sufficient descriptions.
- Interactive Element Accessibility: Challenges with dropdowns and size selection.
"The website layout feels jumbled when I'm using my screen reader." - Carol D.
"I wish the product images had more detailed descriptions." - Frank L.
How P3 Can Help:
- Thorough accessibility audit, focusing on heading structure and alt text.
- Recommendations for improving keyboard navigation and interactive elements.
- Usability testing with disabled users.
Contact us for a full report with detailed findings and actionable recommendations.
American Red Cross Accessibility Insights
- Emergency Information Access: Users with visual impairments find it difficult to access critical information during emergencies. Rapid access to crucial updates is paramount.
- Mobile App Usability: Users with mobility impairments reported challenges using the mobile app to find nearby shelters or request assistance. The app needs to be easily navigable with limited mobility.
- Information Overload: Users with cognitive disabilities find some information on the website too complex, especially during stressful situations. Clear, concise, and easily digestible content is vital.
"During a recent emergency, I struggled to find the information I needed. It felt like a life-or-death situation, and the website wasn't helping." - Grace H.
"The Red Cross app could be more accessible for people with limited mobility. Finding help shouldn't be so hard." - Ivan J.
How P3 Can Help:
- Design and develop an accessible emergency information portal, optimized for screen readers and keyboard navigation.
- Improve the accessibility of the mobile app, ensuring that all features are usable by people with mobility impairments.
- Create clear and concise emergency preparedness guides, using plain language and visual aids.
Contact us for a full report with detailed findings and actionable recommendations.
